We will accept returns for all defective, unused products, including electronics with original, unopened packaging, within 30 days of the order date. If we find the product has been used, even one time, we will not accept the return, no exceptions. Customer’s account will be credited immediately after inspection and approval. Credit card refunds may be arranged by special request after inspection and/or return approval. Shipping costs are not refundable. Credit Card refunds can only be issued to the original card used for the purchase. If a returned item is deemed used upon inspection, it will be immediately destroyed. The used item cannot be replaced, a refund will not be issued, and we will take action to prevent any future orders from that customer.